Samjoko Trade provides immediate access to digital educational materials once enrollment has been completed. Because these resources are delivered online and become available instantly, refund requests follow the policy described below.
Access to Course Materials
After purchase, participants receive access to course modules, instructional lessons, and digital learning resources available within the Samjoko Trade platform.
Since these materials can be accessed immediately, refund eligibility depends on the level of course engagement.
Request Period
Participants may request a refund within five (5) calendar days from the date of purchase.
This period allows learners to review introductory course materials and evaluate whether the program aligns with their learning goals.
Eligibility
Refund requests may be considered when course participation remains minimal.
Eligibility may depend on:
• number of lessons accessed
• participation in exercises or activities
• usage of downloadable materials
• time spent within the learning platform
Platform activity may be reviewed when evaluating refund requests.
Processing
If a refund request is approved, payment will be returned to the original payment method used during purchase. Processing typically requires 7–14 business days depending on the payment provider.